Politique de remboursement

Shopping With Confidence

At Emma Claire Hamptons, every piece is thoughtfully selected to reflect effortless elegance, comfort, and timeless boutique style inspired by life by the coast. We want you to feel confident when shopping with us and completely satisfied when your order arrives. If something is not quite right, our return process is simple, fair, and designed to give you peace of mind.

Return Window

You may request a return within 30 days from the date your order is delivered. This gives you enough time to try your items and decide if they are the perfect fit for your wardrobe.

Return Conditions

To be eligible for a return, items must meet the following requirements:

• Unused and unworn

• In original condition

• Returned with all original packaging included

We do not charge any restocking or handling fees.

How to Start a Return

To initiate a return, please contact us by email at info@emmaclaire-hamptons.com.

Please include your order number in your message so our team can assist you quickly and guide you through the next steps.

Return Shipping

Return shipping costs are the responsibility of the customer.

For your own security, we strongly recommend using a trackable shipping method to ensure your return reaches us safely.

Exchanges

If you would prefer an exchange instead of a refund, simply mention this in your email when contacting us. Exchanges are handled based on product availability.

Refund Processing

Once your returned item has been received and inspected, your refund will be processed within 7 business days.

Please note that banks and payment providers may require additional time to complete the transfer before the funds appear in your account.

Need Assistance?

If you have any questions regarding returns, refunds, or exchanges, you are always welcome to contact us at info@emmaclaire-hamptons.com. Our team is happy to help and ensure your experience with Emma Claire Hamptons remains smooth, personal, and reassuring.